A blogpost by Nick Madhavji, Managing Director of Joskos Solutions and member of the Naace Board of Management
Why outsource your ICT support?
Working with an outsourced ICT service provider is a considered investment that can free up resources within schools, enabling in-house teams to switch from reactive trouble-shooting to proactive ICT strategy and planning. Ultimately leading to a positive impact on teaching and learning.
A good/outstanding outsourced support partner will provide a scalable range of services that are tailored to a school’s specific needs, and will adapt over time. Additionally, schools will have access to a wide pool of staff with specialist knowledge, industry certifications and the ability to trouble-shoot with vendors at the highest level via their chosen IT partner.